MA 128 - Medical Administrative Practice II

Students will learn entry-level medical office administrative procedures including: front desk reception; patient scheduling; medical chart preparation; equipment and supplies inventory; office policies and procedure creation; process payroll, accounts payable, and banking documents; and perform human resources duties. Emphasis is on practical application of administrative techniques.

Course Outcomes
Upon completion of this course, the student will be able to:

• prepare a general office policy manual;
• schedule new & established patient appointments;
• manage patient medical records;
• process payroll, banking and bookkeeping;
• perform basic accounting entries for a medical office including debits, credits, adjustments, accounts receivable, and accounts payable;
• develop a meeting agenda, conduct a staff meeting, develop meeting minutes; and
• inventory and maintain office equipment & supplies.