MA 229 - Medical Interrelationships

Credit Hours: 3

This course is designed to help the student develop confidence in communicating with patients, office personnel and others in the medical setting. Principles of communication and communication theory are presented from various viewpoints. Human relations, as they affect the medical assistant, are presented and discussed. Interpersonal relationships the medical assistant encounters in the office situation are explored. Medical assisting students learn principles of initiating, developing, maintaining and terminating relationships with patients and apply these skills while in the office setting during their externship. Preparation for the American Association of Medical Assistants certification examination is facilitated through an introduction of examination review books.
Prerequisites: All BI, EG, OF, MA, and MR courses listed for the first three semesters, or equivalent with permission of instructor.
Corequisites: MA 221, MA 223
Concurrent Registration: OF 272
F/S (N)