MA 128 - Medical Administrative Practice II

Credit Hours: 2

Students will learn entry-level medical office administrative procedures including front desk reception, patient scheduling, medical chart preparation, accounts payable, banking documents and financial transactions. Emphasis is on practical application of administrative techniques. This is an online course in which Microsoft Word and a live CONNECT software program featuring practice management applications will be used routinely.

Course Outcomes
Upon completion of this course, the student will be able to:

schedule new and established patient appointments and procedures using multiple types of appointment scheduling methods;
manage established patient’s medical records including organization, maintaining, storing, and filing;
perform banking procedure related to the healthcare setting including preparing a bank deposit and check endorsement;
describe bookkeeping terms and perform accounts receivable procedures to a patient’s account;
define medical insurance and coding terminology;
obtain accurate insurance and billing information, then inform a patient of financial obligations for services rendered;
display sensitivity and professionalism in the medical office setting.

Prerequisites: MA 117
F/S (N)

This course is required for the Medical Assisting AAS Degree and 100% of the Psychomotor and Affective competencies need to be passed.

Reminder: Students must obtain a minimum grade of C to pass the course.