Sep 25, 2022  
2022-2023 Catalog 
2022-2023 Catalog

Workforce Development

Workforce Development

Workforce Development provides customized non-credit professional development training to local businesses, individual community residents and local government employees. For more than 30 years, Workforce Development has complemented SUNY Erie Community College’s academic mission and has positioned itself as the workforce development leader in Western New York.

Workforce Development’s four divisions–Community Education, Corporate Training, Driving Programs, and the SUNY Erie One Stop - have created an innovative entrepreneurial workforce team assisting local businesses in remaining globally competitive in a growing technological and knowledge-driven economy.

The reason for Workforce Development’s success is largely attributed to the development of partnerships, strategic alliances with the community, and collaborative relationships working with local, regional and federal government. Courses are customized, short-term, non-credit professional development programs that meet business and industry training needs. These non-credit professional development classes are offered on-site, held at any one of our three conveniently located campuses, or provided off-site by trainers with expertise in a myriad of non-credit topics.

Through workforce training, SUNY Erie plays a critical role in both state and regional economic development efforts. Workforce Development provides a life-long learning partnership between education and industry. The mission statement for this department is the following:

  • provides non-credit upgrade training programs to skilled professionals who have already obtained a two-year, four-year or advanced degree; 
  • upgrades the technical and soft skills needed for job retention, job advancement and economic development to the community; and 
  • enhances the opportunities for employers to expand their businesses within the area or attract new companies and industry sectors to Western New York.

Community Education

The Community Education Department continuously initiates and develops seminars, workshops and courses that provide individual trainees and employees located in the community with the opportunity to expand their knowledge and update their workplace skills. Community Education offers these exciting classroom-based or online courses:

  • Electrician’s Helper and Solar On-Line/Face-to-face Hybrid Training Course;
  • Full Stack Web Development;
  • Introduction to Python;
  • New York State-mandated Child Abuse recording and reporting CEU’s authorized by the Office of Profession’s Division; 
  • New York State-mandated Infection Control and Barrier Precautions reporting CEU’s authorized by the Office of Profession’s Division 

For information about the non-credit professional development training programs that Community Education offers, please call (716) 851-1800. Registration can be made by PayPal using the following website:

Non-Credit Distance Learning Partnerships with Community Education

Online certificate training prepares an individual for employment in some of today’s fastest-growing career fields. These affordable, comprehensive online programs teach you everything you need to know to start a new career–or advance your current one. Enjoy the convenience of taking professional development training at work or at home.

Affordable career investment - Workforce Development provides our community with unsurpassed training at affordable prices.

What are some benefits of professional development training?

  • increase job satisfaction and workplace morale
  • increase employee motivation
  • increase efficiencies and processes resulting in financial gain
  • increase capacity to adopt new technologies and methods 
  • increase innovation in strategies and products 
  • reduce employee turnover 
  • enhance company image 
  • offer new career opportunities

To register for classes or for more information, call (716) 851-1800.

Corporate Training

With over 30 years of expert training experience, the Workforce Development Department of Corporate Training provides non-credit, industry-based training programs that support professional development and demand occupational skill set training needs in Western New York. Investment in continuous learning strategically positions a company’s workforce for regional economic development and future growth. Establishing a productive, educated and skilled workforce is supported through upgrading the current skills and retraining workforce employees. This is the overarching mission of the Workforce Development Department.

The target population we strive to serve includes small, medium and large manufacturing, healthcare, retail and service businesses located in Erie County and Western New York. Whether it is a single course or an extensive training program for a small or large company, ECC’s Workforce Development provides the following training offerings:

  • free training assessments;
  • customized courses to meet unique needs;
  • flexible scheduling of courses;
  • state-of-the-art training labs;
  • interactive, quality training from industry experts and our faculty;
  • productivity enhancement training;
  • greater efficiency, cost savings and profitability as a result of training;
  • grant resource information and assistance; and 
  • reasonable training fees.

Manufacturing and Technical Skills

  • Apprentice Training
  • AutoCAD
  • Basic and Advanced Electricity
  • Blueprint Reading
  • Brazing and Soldering
  • Computer Numerical Control (CNC)
  • Geometric Dimensioning and Tolerancing (GD&T)
  • Hydraulics and Pneumatics
  • Industrial Refrigeration
  • Machine Tool Technology
  • Programmable Logic Control (PLC)
  • Shop Math
  • SolidWorks
  • Welding

Professional Development (Soft-Skills)

  • Attitude in the Workplace
  • Business Writing
  • Communication Skills
  • Conflict Resolution
  • Customer Service
  • Dealing with Difficult People
  • Decision Making and Creative Problem Solving
  • Diversity in the Workplace
  • Effective Performance Evaluations
  • Ethics and Values
  • Executive Management
  • Human Motivation
  • Leadership in the Workplace
  • Managing Organizational Change
  • Negotiation and Bargaining Skills
  • Organization and Time Management
  • Personality Profile
  • Sales and Marketing
  • Stress Management
  • Supervisory Skills
  • Team Building

Quality Management Systems

  • Creating Job Training Aids
  • ISO Certification
  • ISO Internal Auditing
  • Lean Management Systems
  • Lean Office
  • Lean Six Sigma Certification - White Belt, Green Belt or Black Belt
  • On-the Job Training
  • Project Management
  • Statistical Process Control (SPC)

Driver Safety Programs

Programs focus on each individual driver’s responsibility to interact lawfully within the traffic system to create and maintain a safe environment for all drivers. The curriculum emphasizes personal accountability, awareness of laws and their impact on the whole community, and is designed specifically for the diverse needs and types of drivers residing in the community.

The Driver Safety Program is one the largest providers of safety training in New York State, with more than 30 years of experience in delivering services to the judicial courts and substance abuse agencies, as well as safety to community residents. The department offers the following training programs driven by market demand:

  • NYS (New York State) Point and Insurance Reduction Program: This six-hour course is offered in partnership with Western New York AAA and is open to the public and local businesses. Benefits include a ten-percent reduction on liability and collision insurance and/or four points off driving record. Participants can register and pay online.  
  • NYS Driver Education Program:  The Driver Education course, in partnership with Western New York AAA, is intended to educate students (age 16 or older) on appropriate driving skills and habits as well as playing a responsible role in the highway transportation/safety system. Course highlights include 27 hours of classroom instruction and 24 hours of behind the wheel training and observation. Students who satisfactorily complete the course are eligible to receive the MV-285: Student Certificate of Completion. The MV-285 Student Certificate of Completion allows a NYS Junior Permit holder to schedule a road test, young drivers to obtain a possible reduction in automobile insurance cost (participation is dependent upon insurance provider participation), and a 17-year-old to receive a senior license (MV-285 form must be submitted to local DMV to attain this benefit).
  • NYS Five-Hour Pre-licensing Program: This five-hour pre-licensing driver safety course, offered in partnership with Western New York AAA, is necessary for any driver applying for a driver’s license in New York State who has not completed a driver education course.
  • Driver Improvement Program (DIP): This three-hour course is available through the court for drivers with a moving violation. Major changes in NYS law regarding texting, cell phone use, and DWI are all covered along with emphasis on speeding, distracted driving, and drowsy driving. SUNY Erie’s program presents the Highway Safety system with the driver as a part of that community and motivates the driver to behave prudently and law abidingly on the road for the safety of all drivers. Over 60 courts in Western New York courts use our program. Participants can register and pay online.
  • iDrive Three Hour for Traffic Violators Ages 16 To 25: This three-hour court mandated program is for drivers who are ages 16 through 25. Drivers in this age group view driving and the car as a social extension of themselves and feel invulnerable to the myriad of risks associated with the driving task. Differs from the Driver Improvement Program in using current technology to engage the younger audience and in its emphasis on the high risk-taking behaviors of the youthful driver including texting, cell phone use, and distracted driving. Participants can register and pay online.
  • New York State Impaired Driver Program (IDP): SUNY Erie partners with NYS Department of Motor Vehicles, Erie County Auto Bureau, and The Change Companies to offer this 16-hour program for persons convicted with DWI, DWAI and ADWI. The curriculum is an evidence-based motivational program specifically designed for people who may be making high-risk choices. It is designed to change drinking and drug use behaviors by changing beliefs, attitudes, risk perceptions, motivations, and the knowledge of how to reduce a person’s risk of alcohol and drug related problems throughout their life. This program is part of New York’s effort to reduce both the personal and property losses caused by drivers under the influence of alcohol or drugs.

For more information, please visit the website, or e-mail or call (716) 851-1820.