IT 118 - Introduction to Quality

Credit Hours: 3

This course provides fundamental, yet comprehensive coverage of quality control concepts. Quality management principles, practices, tools and techniques are covered. Basic math skills are required.

Course Outcomes
Upon course completion the student should be able to:

express an in-depth definition of quality;
identify organizational units’ responsibility for quality;
effectively use quality management tools and techniques;
communicate quality related information effectively; and
apply basic descriptive statistics, basic probability.

S (N)