BM 215 - Workplace Practicum

Credit Hours: 3

This course deals with basic workplace issues that a new technician may encounter when entering the workforce. Topics covered will include, workplace safety and hazards of the industry, EPA refrigerant handling requirements and guidelines for certification along with employer, employee and customer relations issues.

Course Outcomes
Upon successful completion of this course, the student will:

develop the knowledge of the safety hazards associated with the HVAC/R service industry;
be aware of the laws and guidelines that must be followed to insure a safe work environment;
develop an understanding of the need for proper refrigerant handling practices and EPA certification;
the demands of customers and the importance of strong customer relations skills; and
develop the ability for good communications with management, co-workers and customers.

F/S (C, N)