BM 275 - Maintenance Management/Supervision

Credit Hours: 3

A course designed as an introduction to supervision. The course addresses applications to the specific concerns of facilities professionals. Topics include long and short range planning, scheduling techniques, organizing and delegating work, labor relations, human psychology, problem solving, decision making, TQM, customer service, compliance, and supervising employees. The course is designed to train students to be first level supervisors.

Course Outcomes
Upon the successful completion of this course the student will:

have a basic understanding of modern supervisory techniques, methods and procedures;
develop an awareness of how the supervisor functions in the modern business workplace; and
develop the proper written and oral skills required to be an effective first line supervisor.

S (C)