BM 275 - Maintenance Management/Supervision

Credit Hours: 3

A course designed as an introduction to supervision. The course addresses applications to the specific concerns of facilities professionals. Topics include long and short range planning, scheduling techniques, organizing and delegating work, labor relations, human psychology, problem solving, decision making, TQM, customer service, compliance and supervising employees. The course is designed to train students to be first level supervisors.

Course Outcomes
Upon successful completion of this course, the student will be able to:

illustrate a basic understanding of modern supervisory techniques, methods and procedures;
demonstrate an awareness of how the supervisor functions in the modern business workplace; and
demonstrate the written and oral skills required to be an effective first line supervisor.

S (C)