BM 275 - Maintenance Management/Supervision

Credit Hours: 3

A course designed as an introduction to supervision. The course addresses applications to the specific concerns of facilities professionals. Topics include long and short-range planning, scheduling techniques, organizing and delegating work, labor relations, human psychology, problem-solving, decision-making, TQM, customer service, compliance, and supervising employees. The course is designed to train students to be first-level supervisors.

Course Outcomes
Upon completion of this course, the student will be able to:

illustrate a basic understanding of modern supervisory techniques, methods, and procedures;
demonstrate an awareness of how the supervisor functions in the modern business workplace; and
demonstrate the written and oral skills required to be an effective first-line supervisor.

S (C)