MA 128 - Medical Administrative Practice II

Credit Hours: 3

Students will learn entry-level medical office administrative procedures including: front desk reception; patient registration and scheduling; medical chart preparation; equipment and supplies inventory; office policy and procedure creation; process payroll, accounts payable, and banking documents; and learn basic human resources duties. Emphasis is on practical application of administrative techniques.

Course Outcomes
Upon completion of this course, the student will be able to:

prepare a general office policy manual;
schedule new & established patient appointments;
manage patient medical records;
process payroll, banking and bookkeeping;
perform basic accounting entries for a medical office including debits, credits, adjustments, accounts receivable, and accounts payable;
develop a meeting agenda, conduct a staff meeting, develop meeting minutes; and
inventory and maintain office equipment & supplies.

Prerequisites: MA 117 or permission of instructor
F/S (N)