VC 264 - Ophthalmic Practice Management

Credit Hours: 2

Presentation and discussion of basic procedures applied in present-day ophthalmic dispensing practices. The major emphasis is on communicating with patients, positioning in the profession, and management techniques.

Course Outcomes
Upon completion of this course, the student will be able to:

describe the skills and licensure requirements necessary to obtain an entry-level position as a dispensing optician;
utilize successful communication skills with patients including special needs strategies;
address the needs of a culturally diverse patient base;
demonstrate the application of HIPAA regulations as they pertain to patients in the ophthalmic practice;
contrast present-day marketing strategies of various dispensing practices adopting or rejecting favorable positions;
calculate markup procedures for a dispensing practice;
evaluate capture rate and chair cost as critical benchmarks for practice; and
prepare and present a research report stating support or opposition to a practice management topic.

S (N)