OF 261 - Administrative Procedures

Credit Hours: 3

This course will examine the computerized office environment and its relation to office administration support personnel. Topics will include office supervision and productivity, hiring, evaluation, training personnel, salary and benefits administration, as well as team dynamics. Students will participate in practical team exercises.

Course Outcomes
At the end of the course, the student will be able to:

describe how to conduct a needs assessment of an organization’s information management flow;
plan for an automated office including training, health considerations, and space layout/design;
describe an integrated office system complete with computer security measures, ethics policy, and privacy controls;
design a plan to optimize and measure productivity while ensuring quality; and
define and use administrative functions in the computerized office.

F/S (C, N, S)